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Tenant Support

Tenant information and support

Maintenance and cleaning recommendations |  Tenant FAQ’s

Pay your rent online

Horizon Properties now offers the option topay rent online through! Through this service, you may make payment via electronic check, credit card or debit card. You can choose a one-time payment or automatic monthly withdrawals.

Why you should have Renter’s Insurance

Renter’s Insurance is highly affordable and one of the most useful and underappreciated forms of insurance protection available. Many tenants mistakenly assume that their landlord provides insurance which covers the tenant’s personal property. Find out what you need to know and what your options are.


Repair and maintenance support

Visit our maintenance page for loads of information on how to correct household problems, what to do when your home needs repair, and how to avoid needless expense assessed to your security deposit.

Emergency repair needed?

If your Horizon Property requires emergency maintenance, you may call our office and request emergency assistance at any hour. Emergencies include fire, the smell of gas or smoke, severe plumbing leaks, and electrical sparking or arcing. Matters that can wait until business hours are best reported at that time for proper in-office processing.

Tenants’ frequently asked questions

Or visit our tenant FAQ’s page for even more helpful information.

Tenant articles of interest

Your Responsibility To Promptly Submit Repair Requests To Your Landlord

Avoid Home Rental Fraud

Why Should You Have Renter’s Insurance?

Rent payment policy

Rent is due on the first of every month. Tenants are given a three day grace period, so that all rents received through the fourth of the month are treated as if they had arrived on time. Rents received by Horizon Properties after the fourth of the month are subject to late charges and service of notice. The tenant is responsible for seeing to it that their payment arrives at our office in time for monthly processing. Rent payments may be mailed, sent electronically, submitted during working hours at our office, or dropped into our dropslot outside our office anytime day or night.

Contact info for utilities
Sacramento Area Gas PG&E (800) 743-5000
Sacramento Area Electric SMUD (888) 742-7683
Sacramento Suburban Water (916) 972-7171
County of Sacramento (916) 875-5555
City of Sacramento Utilities (916) 808-5454
City of Sacramento Sewage (916) 875-6730
Yolo County Utilities (West Sac) (916) 373-5850
Rancho Cordova (American Water Co) (800) 794-7350
Arden Cordova Utilities (800) 999-4033
City of Citrus Heights Utilities (916) 808-5454
City of Elk Grove Water and Trash (916) 808-5454
City of Folsom Utilities (916) 355-7295
Roseville Electric & Utilities (916) 774-5300
Roseville Telephone (916) 786-3232
Miscellaneous numbers
SBC (800) 750-2355
Comcast (800) 266-2278
US Post Office (800) 275-8777
Sacramento Bee (916) 321-1234
Renters Insurance
Farmers Insurance (916) 966-1419

Gas and Electric
PG&E (800) 743-5000
Water, Sewer & Garbage
City of Lincoln (916) 645-3314
SBC (800) 310-2355
Greenfield Communications (888) 230-0020
Starstream (916) 645-3859
Sure West (866) 787-3937
Lincoln New Messenger (916) 645-7733