Our Mission
We are committed to:
- Sensibly and reliably providing quality property management for all tenants and owners.
- Acting on behalf of owners conscientiously in a far more efficient and expert manner than they could manage without us.
- Actively communicating with owners to free them from obligations without taking them out of the loop.
- Personally answering all calls during business hours and talking with a real person who can help.
- Offering custom service and a rejection of the one-size-fits-all mentality predominant in the property management industry.
- Providing the most comprehensive and aggressive online marketing of rental homes in the industry.
- Providing the most accessible hands-on service of any established company in the region.
- Providing expert service through specialized personnel doing what they do best.
- Maintaining predictable all-inclusive costs to assist owners in sound financial planning.
- Handling maintenance concerns in a timely, professional and economical manner.
- Assisting owners in developing a long-term plan of preventive maintenance.
- Fully screening prospective applicants in order to place responsible residents in all properties.
- Accommodating prospective tenants’ schedules and needs to ensure timely placement of tenants.
- Positively impacting the community through our valued relationship with tenants throughout the region.
- Being prepared to address tenant and owner needs swiftly and responsively whenever they arise.
- Providing owners with accurate, detailed and timely reporting.
- Maintaining accurate, well-documented tenant, maintenance and owner files.
- Treating our tenants and owners alike with care, fairness and respect.
- Employing sound business practices and providing good service to all tenants and owners
